Warranty Certificate

1. General warranty
THERMOSTOP door and hardware carry a warranty of one (1) year, from the date of delivery by an authorized distributor, against any defects or faulty workmanship.

2. 10-year warranty against perforation due to rusting
Concerning the polyurethane insulated doors made with pre-painted steel or pre-painted aluminum, THERMOSTOP offers a ten-year warranty against peeling, cracking or rust, under normal environment conditions, i.e. environment that is free of corrosive matters (high pollution, salt air, toxic vapor, etc.).
This warranty is conditional to an adequate storage of the doors, after delivery and before installation, and to a regular maintenance of the doors according to the THERMOSTOP Maintenance Instructions.

3. Warranty against delamination
a) Pre-painted steel or aluminum insulated doors - off-white or white color
THERMOSTOP INC offers a 5-year warranty against delamination, from the date of delivery by an authorized distributor, on steel or aluminum insulated doors, in white or off-white color. This warranty is on a proportional decreasing basis over 5 years, at 20% per year. This warranty does not apply to the pre-painted steel or aluminum skins to be shop or site painted, either by THERMOSTOP, or by the distributor, or by a third party.
b) Color (brown) pre-painted or shop or site painted insulated doors
THERMOSTOP INC offers a one-year warranty against delamination, from the date of delivery by an authorized distributor, on steel or aluminum insulated door, pre-painted in brown or shop or site painted.

Please note that any dark coating (including the pre-painted brown), on insulated doors or aluminum panel doors, is not recommended where door is exposed to direct sunlight for extended periods of time such as a southern to western exposure. Dark coatings absorb and retain the heat and may lead to delamination or to peeling of the paint coating.

4. WARRANTY CONDITIONS
a) The distributor accepts that the present warranty is the only one applicable on the THERMOSTOP products.
b) The warranty does not cover the damages caused by faulty installation, abusive usage, negligence, or alterations made by the Buyer or any third party.
c) Any claim should be made in writing to THERMOSTOP INC within 30 days following the occurence of the deficiency, and this, within the period of validity of the warranty.
d) In case of defects, THERMOSTOP INC.’s liability is strictly limited to replacement or to repair, F.O.B. THERMOSTOP INC. plant, of any material, parts or goods which may be defective.

THERMOSTOP INC. shall not, in any event, be liable for:
the costs of transport;
the on-site labor;
the penalties or the direct or indirect damages, of any nature, resulting from the defects.